State management refers to the thoughts, feelings, energy levels, and cognitive functioning which is the ability and inability to use one’s mind to recollect, store, and use information effectively that translate into outer and observable behaviours. >> Full Article (PDF, 829KB)
Today’s Manager Magazine (Oct – Nov 2012 Issue) By Dr Granville Ed D’Souza The art of relationships depends on empathy. The ability to develop strong people skills allows us to recognise and react appropriately to situations. People with good empathy make good team players, dependable spouses and colleagues, and reliable business partners and managers.
Today’s Manager Magazine (Dec 2012 – Jan 2013 Issue) By Dr Granville Ed D’Souza The ability to apply consequential thinking allows people to assess their choices, anticipate how people will react, and follow their intentions. Consequential thinking is about imagining the upsides and downsides of our actions. >> Full Article (PDF, 900KB)
Special ReportThe Graduate(Jan – Mar 2013 Issue)Maya Angelou, an American author and poet, once said this, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”Lilian Wu takes a closer look at how this ties in with the new wave
Unlike Intelligence Quotient (IQ), Emotional Intelligence (EQ) is not something a leader is born with. It is acquired through years of disciplined practice and personal sacrifice. >> Full Article (PDF, 424kb)
I have been an image trainer for many years now, sharing with others how to create positive first impressions. That includes topics like dressing and colours, posture and poise, verbal and non-verbal communication, grooming, health and hygiene as well as conduct and etiquette. But as I trained more and more people, I felt that
I always liked Henry Ford’s statement “If you think you can or if you think you cannot, you are right”. In my training or coaching sessions, I have been asked if it’s as easy as what I’ve saying about releasing negative emotions and moving on. So what are negative emotions? Any issues, situations or
Do you consider yourself to be a happy and positive person? When times are bad, do you look for the possible lessons and appreciate your blessings? This is not always easy to do. Whilst on this journey of self-improvement, I found out a lot about myself. It started with being more aware and conscious
Like everyone else, from time to time, we all get stressed out by a number of things that happen in our lives. Some are within our control and others are not. Some are clear and can be identified, thus allowing us to choose options to take action. But some of the biggest stressors are
A micro-expression is a brief, involuntary facial expression shown on the face of humans according to emotions experienced. They usually occur in situations where people have something to lose or gain. There are 7 main micro-expressions that are usually spotted and are labelled. These are similar to the Basic Emotions of contempt, anger, fear,